Privacy Policy
Last updated: 25 September 2026
Vascontractors ("we," "us," or "our") respects your privacy. This page explains what information we collect through this website, how we use it, and who we share it with.
Information We Collect
We collect personal information in three ways: when you fill out a form on this website, when you contact us by phone, text or email, and when we carry out work for you. The information we collect may include:
- Your name
- Your mobile or landline telephone number
- Your email address
- The address of the property where work is to be carried out
- Details about your project, including anything you tell us about the work, and photographs of the property where you or we take them
- Your consent to receive text messages, where you give it, together with the date and time you gave it and the form or conversation in which you gave it
- Records of the work — estimates, invoices, payments and receipts
We also receive limited technical information automatically, such as your IP address and browser type, as described under Analytics and Cookies below.
In short: when you fill out a form on this site — for example, to request a free estimate — we collect the information you provide, which may include your name, phone number, email address, and details about your project.
How We Use Your Information
- To respond to your estimate request or inquiry
- To contact you by phone, text message (SMS), or email about your project
- To send you text messages you have asked for — appointment confirmations and reminders, updates while work is under way, and replies to questions you send us
- To send you an estimate, invoice or receipt, and to take and record payment
- To keep the records a licensed contractor is required to keep
- To schedule and follow up on estimates and project work
We do not sell your personal information to third parties.
Text Messages (SMS)
SMS consent is not shared with third parties. We do not share, sell, rent or otherwise pass your consent to receive text messages — or the mobile telephone number you gave that consent for — to any third party, affiliate, partner, advertiser, marketing company or data broker, for any purpose.
The only parties who ever handle your number for this purpose are the messaging and telephone providers we use to actually deliver a message to your handset, and they are permitted to use it for nothing except delivering that message on our behalf.
If you give us permission to text you:
- What we send. Messages about your enquiry, your estimate, your appointments and the progress of your job. We do not send marketing campaigns.
- How often. Message frequency varies and depends on your project — typically a handful of messages around an appointment or while work is under way.
- Cost. Message and data rates may apply, depending on your mobile plan. We do not charge you for text messages.
- Stopping. Reply STOP to any message and we will stop texting you. You can also tell us by phone or email. Stopping text messages does not affect your project; we will simply contact you another way.
- Help. Reply HELP to any message, or call us on (203) 543-9354.
Giving permission to receive text messages is never a condition of getting an estimate or of hiring us.
Who We Share Information With
We do not sell your personal information, and we do not share it for anyone else’s advertising. We share it only in these situations:
- Service providers who work for us — the companies listed under Third-Party Services below, which host this website, deliver our forms, send our email and deliver our text messages. They may use your information only to perform that service for us.
- Suppliers and tradespeople on your job, where it is necessary to carry out the work — for example giving a delivery driver the site address.
- Your insurance company, where you have asked us to handle an insurance claim on your behalf.
- Where the law requires it, or to establish or defend a legal claim.
Your consent to receive text messages is excluded from all of the above, as stated in the section immediately preceding this one.
Third-Party Services
This website uses a small number of outside services to operate:
- Formspree — processes and delivers the free-estimate forms to our inbox
- Google Fonts — loads the typefaces used on this site
- Google Maps — displays the embedded map of our location
- Cloudflare — delivers and protects this website
- Google, Yahoo, Facebook & Microsoft — optional sign-in providers for customer accounts, if you choose to log in with one of these instead of a plain email/password
Each of these services may collect limited technical data (such as your IP address) as part of standard web delivery. We encourage you to review their own privacy policies for details.
Analytics and Advertising Measurement
We use two measurement tools to understand how people find and use this website, and to see which pages lead to estimate requests:
- Google Analytics 4 (provided by Google LLC) — tells us how many people visit, which pages they read, roughly where in the world they are, and what kind of device they use. We have turned off Google’s advertising features, so this data is not used to build advertising profiles about you or to personalise ads.
- Meta Pixel (provided by Meta Platforms, Inc.) — records that a visit or an estimate request happened, so that if we advertise on Facebook or Instagram we can tell whether those ads actually bring in work.
What this means in plain terms
Both tools set cookies in your browser and send information to Google and to Meta. That information includes your IP address, the pages you viewed, the time of your visit, and technical details about your browser and device. It does not include your name, phone number, or the details of your project, unless you send those to us through a form.
When you submit the estimate form, we record that an enquiry happened and which page it came from. We do not send the contents of the form to Google or Meta.
Meta may use the data it receives for its own purposes, including improving its advertising systems. Under some state privacy laws this kind of sharing is treated as a “sale” or “sharing” of personal information even though no money changes hands. We never sell your name, phone number, email address, or any details about your home or your project to anyone.
How to switch this off
You have several options, all of which we respect:
- Turn on Do Not Track or Global Privacy Control in your browser settings. If either is switched on, this site does not load either tool at all.
- Install Google’s official Analytics opt-out add-on.
- Adjust your Meta ad preferences.
- Block or delete cookies in your browser. The site works normally without them.
Or simply email or phone us instead of using the form. We would rather hear from you than measure you.
Cookies
This site sets cookies in two situations:
- Measurement cookies from Google Analytics and the Meta Pixel, described above. These are the only cookies we set on purpose, and they are not set if you have Do Not Track or Global Privacy Control switched on.
- Technical cookies that some third-party services (such as Google Maps) set as part of normal operation.
We do not use cookies to serve advertising on this website. This site carries no third-party advertising of any kind.
How Long We Keep Information
Estimate enquiries and project records are kept for as long as we are working with you, and afterwards for as long as we may need them for warranty, tax, or legal reasons. Analytics data is retained by Google for 14 months and then deleted automatically.
Account & Data Deletion
If you created an account on our site (including by signing in with Google, Yahoo, Facebook, or Microsoft) and want your account and associated data deleted, email us at info [at] vascontractors [dot] com with the subject line "Delete My Account." We will process your request and confirm once your data has been removed from our systems.
Your Rights
You can ask us to review, correct, or delete any personal information you've shared with us at any time by contacting us using the information below.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this privacy policy, contact us:
Vascontractors
320 Parrott Avenue, Bridgeport, CT 06606
(203) 543-9354
info [at] vascontractors [dot] com
